To register as a worker, click on "Register" in the top navigation and select "Register as Worker". You'll need to provide basic information, verify your age (must be 18-25), and complete your profile. Once verified, you can start browsing and applying for shifts.
You'll need to upload a valid ID (passport or driving licence), proof of address, and any relevant qualifications or certifications for the types of shifts you want to apply for. All documents are securely stored and verified by our admin team.
Payment is processed weekly, directly to your registered bank account. You'll receive payment for all completed shifts within 7 days of the shift end date. You can track your earnings in your dashboard.
Yes, you can work multiple shifts per week, subject to legal working hour limits for your age group. The platform automatically tracks your hours to ensure compliance with regulations. You can view your weekly hour allocation in your dashboard.
After registering as an employer, go to your dashboard and click "Post New Shift". Fill in the shift details including date, time, location, pay rate, and requirements. Once posted, verified workers can apply, and you'll receive applications to review.
ShiftMint charges a small platform fee per completed shift. The exact fee structure depends on your subscription plan. Basic plans start from £2 per shift, with discounts available for high-volume employers. See our pricing page for full details.
All workers on ShiftMint are pre-verified by our admin team. Their documents, qualifications, and skills are checked before they can apply for shifts. You can view each worker's verified profile, ratings, and work history before making a hiring decision.
Yes! You can save workers to your favorites list for easy access when posting new shifts. This is especially useful if you have regular shifts and want to quickly invite reliable workers you've worked with before.
Currently, ShiftMint operates across the United Kingdom. We're continuously expanding to new cities and regions. Check the location filter when browsing shifts to see available opportunities in your area.
You can contact our support team via email at support@shiftmint.com, through the contact form on our website, or by submitting a support ticket from your dashboard. We aim to respond within 24 hours during business days.
ShiftMint has a dispute resolution process. Contact our support team with details of the issue, and we'll investigate. We maintain records of all communications and shift completions to help resolve disputes fairly.
Yes, we take data security seriously. All personal information is encrypted, and we comply with GDPR regulations. Documents are stored securely and only accessible to authorized admin staff for verification purposes. See our Privacy Policy for full details.
Still have questions?
Can't find the answer you're looking for? Please get in touch with our friendly team.